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Car Insurance
- Frequently Asked Questions
One Direct aims to make car insurance easy to
understand. We have developed a comprehensive list of questions and answers
relating to car insurance. For any further details, please contact us
on 1890 22 22 22.
What is Breakdown
Rescue Cover?
What does D.O.C. mean (Driving
Other Cars)?
What is Excess?
What does Gap in Cover mean?
What is a Green Card?
What is Employer Indemnity?
What does Modified mean?
What is Open Driving?
What is No Claim Discount
step-back?
What is Protected No
Claims Discount?
What is Protected No Claims Discount with step-back?
What is the Premium Payment
Plan?
What is Windscreen
Damage?
What is Breakdown Rescue Cover?
Breakdown Rescue Cover includes cover for roadside and driveway assistance
with up to one hour's labour free in the event of a mechanical breakdown,
malicious damage, punctures, lost or stolen keys, keys broken or locked
in car, etc. It also covers towing your car to the nearest competent repairer
or your own garage (whichever is closer), completion of journey if more
than 30 km from your home and other replacement and accommodation benefits
which are subject to certain conditions. This cover applies to both Ireland
and the UK. To arrange Breakdown Rescue Cover, simply call 1800 34 34 35 or
from the UK: +44 161 210 2113.
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What does D.O.C. mean
(Driving Other Cars)?
D.O.C. is a facility which allows you the actual policyholder to drive
other cars on a third party basis only. This facility is not available
to everybody and is subject to certain conditions.
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What is Excess?
Excess is the amount you, as the policyholder, must pay towards any claim
you make. In the case of standard excess, you will pay the first €300
yourself. You have the option to increase the excess to €600, which
will reduce your premium or you may decrease the excess to €125,
which will incur a slight additional Premium. No excess applies to windscreen
claims or to third party fire & theft cover.
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What does Gap in Cover
mean?
If your previous car insurance has expired over thirty days ago, this
represents a Gap in Cover. Reasons for this gap must be given.
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What is a Green Card?
A green card has the same function as an Insurance Certificate. It is
used when travelling within the EU and is internationally recognised as proof
that your car is insured. We can provide you with your Green Card prior
to travelling. The Green Card automatically provides you with cover within the EU
for up to 31 days. If further cover is required, please contact us prior
to travelling.
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What is Employer
Indemnity?
This applies to persons who use their car in connection with their job.
The employer will in some cases require a letter of indemnity from the
insurance company. This means that if the insured has an accident while
driving the car for work, the employer will not be held liable.
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What does Modified
mean?
This relates to any changes outside of the manufacturer’s specification
that may have been made to your car e.g. modification for a wheelchair,
addition of alloy wheels or installation of a modified engine.
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What is Open Driving?
Our open driving is an optional cover which allows other drivers to drive
your car as long as they are over 25 and under 70 years of age with a
full EU licence. They must have no convictions in the last 5 years, endorsements
or disqualifications in the last 10 years or claims in the last 3 years
and must not have more than 4 penalty points. To qualify, you the policyholder
must have your Full/EU licence for more than 5 years and have a minimum
of 30% No Claims Bonus.
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What is Step-back No Claim
Discount?
This option allows you to step-back your no claims discount, for an extra premium. What this means is that in the event of a single claim, you keep part of your discount. We will step it back as follows:
50% will become 20%
40% will become 10%
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What is Protected
No Claims Discount?
For an extra premium, this option allows you to have up to two unlimited claims in a three year period, without losing your no claims discount. (We will not take account of windscreen damage or fire or theft claims.)
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What is Protected No Claims Discount with step-back?
For an extra premium, this option allows you to have up to two unlimited claims in a three year period, without losing your no claims discount. (We will not take account of windscreen damage or fire or theft claims.) For subsequent claims, step-back no claim discount applies.
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What is the Premium
Payment Plan?
With our premium payment plan you can pay your premium over 10 monthly
instalments. You can select to pay your instalments as follows:
- By BillPay at the Post Office - using cash, cheque or Laser card
- By www.billpay.ie
- By Direct Debit from your Bank Account. In this instance, you must
pay your first instalment over the phone or by cheque, money order,
credit card or Laser card.
You can then pay your remaining instalments automatically by Direct
Debit from your Bank Account.
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What is Windscreen
Damage?
Windscreen Damage constitutes accidental breakage of the windscreen or
any other car window (excluding sunroof) and scratching of bodywork resulting
solely and directly from such breakage.
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