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Bicycle Insurance - Frequently Asked
Questions
One Direct aims to make bicycle insurance easy to understand. We have
developed a comprehensive list of questions and answers relating to bicycle
insurance. For any further details, please phone 1800 303 428.
Does
One Direct Bicycle insurance policy carry any excess?
Is there an option pay a higher
voluntary excess?
What amount should I insure
my bicycle for?
What is the age limit on bicycles
that cannot be covered under the policy?
How many bicycles can be covered
under the policy?
Is it possible to get instant
bicycle insurance?
If I change my mind and cancel
my bicycle insurance, will I get a full refund of premium?
Can I pay my bicycle insurance
by instalments online?
Is my bicycle covered while
I'm away from home or abroad?
Is there a specific type of
bicycle lock I must have?
Is my bicycle covered for theft
if it is not locked?
Are tyres, fixed accessories
and wheels covered for theft?
Is my bicycle covered under
my home insurance policy?
Does my bicycle insurance
cover my bicycle whilst in my garden shed and/or garage?
What is covered under replacement
bicycle hire?
What to do in the Event of
a Claim?
Is insurance cover provided
for all my bicycles?
If friends come to stay for
the weekend, is their bicycle covered under my bicycle insurance?
Can I insure my child's bicycle?
Am I covered for bodily injury
if I have an accident and fall off my bike?
Is racing or competition covered?
Is it safe to input my credit
card details online?
Does One Direct Bicycle insurance
policy carry any excess?
Almost all insurance policies will include some policy excess. Our policy
excess is €75. This is the first part of any claim you might make which
you will have to pay yourself.
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Is there an option pay a
higher voluntary excess?
No, the policy excess of €75 is standard and there is no option to
select a higher or voluntary excess.
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What amount should I insure
my bicycle for?
Your bicycle should be insured for its current replacement value as new.
The sum insured should include the value of any fixed accessories (including
VAT).
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What is the age limit on
bicycles that cannot be covered under the policy?
Bicycles over 5 years old cannot be covered.
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How many bicycles can be
covered under the policy?
You can cover up to maximum of 5 individual bicycles with an individual
or total value not exceeding €5,000.
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Is it possible to get instant
bicycle insurance?
Yes. Cover can start immediately, once payment is accepted and authorised
online. We currently accept laser cards and credit cards.
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If I change my mind and
cancel my bicycle insurance, will I get a full refund of premium?
You have 14 days to change your mind and cancel your policy which is referred
to as a ‘cooling off’ period. A full refund of premium will
be given provided you have not made a claim under the policy during this
‘cooling off’ period. Please see the online policy document
for full policy details.
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Can I pay my bicycle insurance
by instalments online?
No.
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Is my bicycle covered while
I'm away from home or abroad?
Yes. Your bicycle is automatically covered in the Republic of Ireland,
Northern Ireland, Great Britain, the Isle of Man and the Channel Islands.
Cover is also extended to the European Union for 30 days for any one trip
and up to 90 days in total in any one policy term.
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Is there a specific type
of bicycle lock I must have?
Yes, you must have a Sold Secure Approved Lock. We have the listing of
Sold Secure Approved locks , click here for a list of Approved locks.
Approved
Locks List
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Is my bicycle covered for
theft if it is not locked?
No your bicycle is not covered for theft if it is not locked with a Sold
Secure Approved Lock. Please see the online policy document for full details.
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Are tyres, fixed accessories
and wheels covered for theft?
These items are covered only if the insured bicycle has been stolen at
the same time.
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Is my bicycle covered under
my home insurance policy?
In most cases the answer to this question is No, as all home insurance
policy wordings differ. You will need to contact your home insurance provider
to discuss this question further.
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Does my bicycle insurance
cover my bicycle whilst in my garden shed and/or garage?
Yes, subject to security requirements. Please see the online policy document
for full details.
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What is covered under replacement
bicycle hire?
Within the territorial limits, the insurer that we have selected (Chartis)
will pay for the reasonable cost of the hire of an alternative bicycle
from a recognised reputable bicycle dealer whilst you are awaiting repair
or replacement of your insured bicycle, but your claim must be approved.
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What to do in the Event
of a Claim?
Contact 1800 303 428 within 24 hours of an insured incident to obtain
a claim form
Complete, sign and return the claim form with the appropriate documents
as requested by us which may include receipts for your bicycle, medical
bills and a Garda Report Form.
The claim form and accompanying documents must be returned to us within
30 days of making the original claim.
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Is insurance cover provided
for all my bicycles?
No, you must specify each bicycle you wish to cover. You can cover up
to 5 individual bicycles with an individual or total value not exceeding
€5,000. If your bicycle(s) exceed this value, you must get approval
from underwriters before cover is granted.
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If friends come to stay
for the weekend, is their bicycle covered under my bicycle insurance?
No. The bicycle insured must be owned by you, the policyholder, and listed
on the policy.
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Can I insure my child's
bicycle?
Yes, if your child is permanently residing in your home, his/her bicycle
can be insured provided you, the policyholder, are his/her parent or legal
guardian and you must specify each bicycle you wish to cover.
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Am I covered for bodily
injury if I have an accident and fall off my bike?
Yes, you are covered under the Personal Accident section of the policy
for various types of bodily injury. Please see the online policy document
for further details.
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Is racing or competition
covered?
No, this type of cover should be arranged through your cycling club.
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Is it safe to input my
credit card details online?
Yes, we use the latest in encryption technology through SSL which guarantees
that any personal information or credit card details that you have input
on our website is protected. Any online purchases could not be made safer.
If, however, you do not feel comfortable with entering your card details
online and you would like to speak with one of our Insurance agents, please
call us on 1800 303 428 and we will take all your details over the telephone
and assist you in completing the transaction.
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